Official @Coinbase Support Account. Account concerns? Please DM. Do not post private info publicly. We do not make outbound calls.

Joined June 2014
Security Reminder: Coinbase Support WILL NOT make outbound calls to customers. If you are contacted by someone that claims to be Coinbase Support, please report them by sending us an email at support.coinbase.com.
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The underlying issue that caused difficulties is resolved and full service has been restored. We recognize these times can be frustrating, and we remain vigilant to ensure our services remain top-notch. Thanks for bearing with us!
We are aware that some customers are having issues trading and accessing accounts on Coinbase and Coinbase Pro. Your funds are safe, and we are actively working on the issue. We’ll provide an update here soon.
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We’re seeing recovery after implementing a fix, but our teams are continuing to monitor the situation. Rest assured, we have all hands on deck and will continue our work to ensure our services are healthy.
We are aware that some customers are having issues trading and accessing accounts on Coinbase and Coinbase Pro. Your funds are safe, and we are actively working on the issue. We’ll provide an update here soon.
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We are aware that some customers are having issues trading and accessing accounts on Coinbase and Coinbase Pro. Your funds are safe, and we are actively working on the issue. We’ll provide an update here soon.
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We recently identified an issue where purchase limits for some Coinbase.com and Coinbase Pro customers suddenly decreased. The issue has been fixed, but you may need to log out and log back into your account to see the correct limits.
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Thank you for your patience. We have completed warming up your $APE from cold storage and have processed remaining pending withdrawals. Further $APE withdrawals should complete as expected, but we'll continue to closely monitor leading up to tonight's launch.
We wanted to provide some context for what’s happening with $APE, and what we’re doing to make sure you can use your $APE for tonight’s Otherside launch.
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We wanted to provide some context for what’s happening with $APE, and what we’re doing to make sure you can use your $APE for tonight’s Otherside launch.
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We’re currently seeing a large increase in $APE withdrawals from Coinbase. Plenty of $APE is available for withdrawal! We just need to warm it up from cold storage.
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While this is underway, we will continue to process $APE withdrawals as requested, though some customers may experience limited delays for their $APE withdrawal.
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We’ve resumed processing withdrawals for $APE - we don’t want anyone to be late to the party tonight 🙂 We’ll continue to monitor the status of these withdrawals to ensure these transactions keep flowing. Apologies for any inconvenience.
We are currently experiencing delays in some $APE withdrawals. The team is working to restore withdrawals as soon as possible. We'll provide an update here in 30 minutes. Rest assured, we're on this.
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We are currently experiencing delays in some $APE withdrawals. The team is working to restore withdrawals as soon as possible. We'll provide an update here in 30 minutes. Rest assured, we're on this.
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We’ve identified difficulty completing some BTC deposits for a portion of our customers. These funds are safe, but delayed, and we’re working as quickly as possible to complete these deposits. We’ll post updates to our status page status.coinbase.com/
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We’re aware customers had trouble accessing their coinbase accounts and trading for about an hour this morning. We’ve recovered our services as of 1:20am PT and will continue to monitor for any trouble spots. We apologize for any difficulty customers experienced.
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We're aware customers had trouble accessing their Coinbase accounts and trading for about 15 minutes this morning. We've recovered our services as of 10:15am PT and will continue to monitor for any trouble spots. We apologize for any difficulty customers experienced.
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Received an email from us with a beta invite for @Coinbase_NFT? Here's how to confirm it came from Coinbase: help.coinbase.com/en/coinbas…
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Also, please note: We are honoring users' position on our waitlist. You can check your position by inputting your email address on: coinbase.com/nft/announce
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Lastly, if ever in doubt, just type nft.coinbase.com directly into your web browser and enter your invite code there.
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Coinbase Support retweeted
Protect your private keys! And if someone asks you for your security phrase... 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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We recently rolled out a change to how pending / lifetime rewards for ADA staking is displayed to customers, and we know this caused some concern. Pending rewards are not currently available, so prior estimates were not displayed correctly.
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Yield is being generated and will be added to customer accounts once available, but you will not see a pending amount. You may need to log out and log back into your mobile app to see the updated design. We apologize for any confusion this may have caused.
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